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Privacy policy

  1. Introduction

At Ryan’s AC and Heating we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your data.

 

  1. Information We Collect

We collect only the necessary personal information to provide our services, which may include:

  • Your name
  • Contact information (such as address, email, and phone number)
  • Details about the services you request

 

  1. How We Use Your Information

Your personal information is used solely for:

  • Providing and managing HVAC services and support.
  • Communicating with you about your service requests, updates, or changes to our services.
  • Improving our services based on feedback or service performance.

 

  1. Information Security

We take your privacy seriously and have implemented several security measures to protect your data:

  • Antivirus Software: We use up-to-date antivirus programs to protect against malware.
  • Anti-Phishing and Email Protection: Our email systems are equipped with anti-phishing software and spam filters to prevent unauthorized access or data breaches.
  • Data Encryption: Any sensitive data we handle is encrypted both in transit and at rest.
  • No Storage of Payment Information: We do not retain any readable credit card or bank information. All payment transactions are processed through secure third-party services.

 

  1. Data Sharing and Disclosure

 

  • Non-Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is used exclusively for the purposes described in this policy.
  • Third-Party Services: In cases where we need to share data with third-party service providers (e.g., for payment processing), these providers are bound by confidentiality agreements and are only permitted to use your data for the services they provide to us.

 

  1. Compliance with Laws and Regulations

 

Ryan’s AC & Heating is committed to complying with all relevant industry guidelines and regulations concerning data protection and privacy. This includes adherence to:

  • State and Federal Laws: We ensure compliance with data protection laws applicable in Texas and the United States.
  • Industry Standards: We follow best practices and standards set by the HVAC industry for data security and privacy.

 

  • The TDPSA (Texas Data Privacy and Security Act): As of 2024/2025, most Texas businesses must provide a clear “Privacy Notice” that tells customers they have the right to access, correct, or delete their personal data.
  • TDLR License Disclosure: In Texas, HVAC contractors are regulated by the Texas Department of Licensing and Regulation (TDLR).
    • Texas Administrative Code (§75.71) requires that the contractor’s license number and company name be visible on the website (usually in the footer or on the Contact/Terms page).
    • Consumer Protection: It’s best practice to include a link or mention of the TDLR’s website so customers know where to file grievances—this is a common requirement in Texas service contracts.

 

  1. Your Rights

 

You have the right to:

  • Access your personal data.
  • Request correction of the personal data that we hold about you.
  • Request deletion of your personal data where there is no compelling reason for its continued processing.

 

  1. Contact Information

 

If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Ryan’s AC & Heating

14302 stagecoach rd

Stagecoach, TX 77355

832-334-8892


  1. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

 

  1. Consent

 

By using our services, you consent to our Privacy Policy.

 

 

Thank you for trusting Ryan’s AC & Heating with your privacy.

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